Skip to content Shipping Policy
At Carmelody, we are committed to ensuring that your purchased items reach you safely and efficiently. This Shipping Policy outlines our procedures for shipping and tracking your orders.
Carrier Selection
To provide the best shipping experience to our customers, we carefully choose carriers based on factors such as your location, the destination country, and the size/weight of the items being shipped. Our goal is to select carriers that offer cost-effective, high-efficiency, and secure delivery services.
Cooperative Carriers
We have established partnerships with reliable carriers to deliver your figures in a timely manner. Our cooperative carriers include:
SF Express
DHL
UPS (United Parcel Service)
FedEx
USPS (United States Parcel Service)
DPD
Customers can track the status of their figures using the tracking numbers provided by these carriers. To track your orders, please refer to the links provided below:
For other carriers: https://www.17track.net/en
For SF Express: https://www.sf-international.com/us/en/
For UPS: https://www.ups.com/track?loc=en_us&requester=ST/
For FedEx: https://www.fedex.com/en-us/tracking.html
Important Tracking Information
It’s important to note that for certain carriers, such as UPS, FedEx, and DPD, tracking numbers may not begin to update until the package arrives in the destination country. This is a standard procedure by these carriers and should not cause concern.